Professional remote meetings and calls

Results

As a result of the training, participants will:

deepen the awareness of areas that need to be secured when preparing a meeting or remote conversation - they will be able to eliminate potential risks;

develop the ability to plan and manage the remote meeting;

identify their strengths and possible development areas in conducting remote meetings.

Program

Session 1

The reasons for failed remote meetings

Moduł I

Introduction
What can go “wrong”? – analysis of the reasons for unsuccessful remote meetings and calls – using the Ishikawa diagram method
Identifying areas that we can influence as organizers
Solutions that “secure” potential failures of a meeting

Session 2

The role of „remote” facilitator

Moduł II

What is the difference between a remote meeting and a live meeting?
Tasks of the facilitator of the meeting (Architect, Pilot and Guide) – what to take care of and how?
Maintaining the involvement of participants – an overview of methods / examples / good practices

Session 3

Call simulation

Moduł III

Practical exercises with recording, listening and discussion – feedback from the trainer and participants of the training.

Session 4

Summary

Moduł IV

Generating a list of “Golden Rules” for organizers of remote meetings and calls.
Summary, Q&A.

Organizational information

The price includes:

design of the structure and content of the training
delivery of the training by the trainer;
learning materials (pdf)
certificates of completion
a report summarizing results of the evaluation and comments of the trainer
conference room and coffee breaks during training sessions if the training program is organised in seat of Wszechnica UJ
individual consultations over the phone with the trainer up to 2 weeks after the training (max. 30 min./participant).